COMIC FIESTA 2023 TICKET T&C ^(Eng/中)

Comic Fiesta 2023 tickets are in RFID card form (referred to as ’passes’) with a unique QR depending on the ticket category purchased.
Each ticket included:

• Card pass x1
• Plastic sleeve x1
• Lanyard x1

Each customer is only allowed to purchase a maximum of 5 tickets regardless of category.

Passes Activation

Please refer to Comic Fiesta website

FAQ

1. Can I buy multi-day passes?
   The Weekend Pass allows access to the event for multiple days.
   The Day/Afternoon Pass allows access for 1 day, for respective days purchased.
2. If I purchase a Weekend Pass, can I split the pass into separate days?
   Unfortunately, the Weekend Pass is sold as 1 (one) RFID card pass and cannot be split after purchase. If you wish to attend for only 1 day, please consider purchasing either a Day or Afternoon Pass instead.
3. Why do I need to register after purchasing a pass?
   Due to previous ticketing issues, such as scalping, we have taken measures to ensure your pass is safeguarded with enhanced security. As the pass will be tied to the pass holder and will be non-transferrable after registration.
4. What happens if all passes are sold out?
   Unfortunately, once all passes have been sold, the event venue has reached the total maximum capacity to hold all pass holders safely at any given time. Please avoid purchasing passes from unauthorized sellers or 3rd party providers.
5. I want to queue as early as possible before the event opens. Can I?
   Due to security and safety reasons, the event organizer Comic Fiesta, the KL Convention Centre, the KLCC Park and Suria KLCC management highly discourage queuing or loitering around the event venue in the early hours of the morning, or the day before. Please refer to the door opening schedule.
6. I want to cancel/refund my pass.
   Unfortunately, refund of purchased or registered passes will not be entertained under any circumstances.
7. Do children also need a ticket?
   Children aged 12 years and under may purchase All Day Pass (Saturday or Sunday) at a discounted price of RM25 per day upon registration with a valid MyKID card at the event but must be accompanied with a paying adult parent/guardian, holding a valid pass. However, we advise very young children should not be brought to the show as it is an unsuitable event due to the crowd and noise throughout the event grounds.
8. I was unable to/forgot to register my pass before attending the event. Can I still enter?
   We highly recommend registering your pass beforehand, as you will need to scan the pass to enter event grounds.
9. Can I enter the event without a ticket pass if I can show the ticket proof of purchase?
   No, you will need your physical ticket pass to be allowed entry into the event.
10. Can I use this card as RFID/ Touch n Go card?
    No, this is purely an event entry pass. This card cannot be used for any other function or purpose.
11. When I will receive my order?
    Your Order would be shipped within 5 days.
12. Can I exchange or return the tickets?
    All tickets sold are non-exchangeable and non-returnable.

Any updated ticketing information, please refer to Comic Fiesta official website at : Comicfiesta.org